Registering records your Studio Zero product, fabricator/installer and purchase details with Studio Group and activates your commercial warranty. Registration must be completed within 30 days of installation. It takes about three minutes — please have your invoice ready to upload.
Limited Ten (10) Year Commercial Warranty — summary
Studio Group warrants to the original owner that Studio Zero silica-free stone, fabricated and installed by an authorised Studio Zero fabricator, will be free from manufacturing or material defects. This warranty applies to Product installed on or after 20 October 2026 in commercial premises (such as retail stores, offices, rental properties, serviced apartments, hotels or other temporary accommodation). Residential installations are not covered by this warranty; they are covered by the Studio Group Residential Limited Warranty.
- Slab only. If a covered defect is found, Studio Group’s sole obligation is to supply a replacement Studio Zero slab, at its sole option and subject to inventory. The cost of fabrication, installation, removal of the existing benchtop and any associated labour is not covered.
- Register within 30 days of installation to activate your warranty. The original owner must provide proof of purchase (tax invoice or receipt showing the owner and the Studio Zero fabricator/installer).
- Conditions: the Product must be permanently installed in an occupied commercial structure, not moved from its original installation, paid for in full and maintained according to the Studio Group Use & Care Instructions. The warranty is not transferable and ends when ownership of the structure transfers (subject to the Australian Consumer Law).
- Key exclusions: residential use; exterior installations; flooring or trafficable floor use; improper use or abuse, excessive heat or thermal shock; impact damage; scratches; chemical damage; routine maintenance such as stains or water spots; improper fabrication or installation; defects visible at fabrication that were not avoided; seams, adhesives, caulks and accessories; sink installations; mechanical fasteners; inadequate support; dry cutting or dry polishing; reduced thickness, bending or curving; edge details or mitres not made to Studio Group recommendations; alterations to the factory finish; associated plumbing, electrical, tile, cabinet or flooring work; natural variations in colour or pattern; and events beyond Studio Group’s control.
To the extent permitted by law, Studio Group is not liable for indirect or consequential loss. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This is a summary only — the full warranty terms and conditions apply. Questions or warranty service: Studio Group, 02 6297 7304, 8 Spongolite Street, Beard ACT 2620 (ABN 57 670 444 701).